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Shipping Information

Shipping charges are calculated based on the weight of the order and the shipping destination. Shipping rates are received from FedEx and USPS during the checkout process, which allows you to select the best option to fit your needs based on price and delivery time.

All in stock items are shipped within 3-4 business days of receiving your complete order information. Items out of stock are usually shipped in 15-30 business days unless there are delays from the manufacturer or distributor. We will notify the customer of extended delays in shipping to allow the customer to decide how they would like to proceed with their order. If an order contains both in stock and out of stock items, the entire order will be shipped when all items are in stock and the order is complete.

We ship with FedEx and the United States Postal Service (USPS). Shipping options from FedEx include Standard Ground Delivery, 3 Day Delivery (Express Saver), Two Day Delivery, Next Day Standard Delivery and International Economy. Options from USPS include Priority Mail, Priority Mail International and Express Mail International.

Shipping Locations

We ship in the United States, Canada, Puerto Rico, the US Virgin Islands and to US Military locations. If your country is not in the dropdown menu of available countries when on the checkout form, unfortunately we cannot ship to your country at this time. All import fees, taxes, and other charges associated with International orders are the responsibility of the customer.

Free Shipping

 -- For a Limited Time - All Orders Over $149 Recieve Free Shipping! --

This Free Ground Shipping program is only available to customers located in the Contiguous United States and does not include Alaska, Hawaii, Puerto Rico, Canada or the Virgin Islands. Excludes certain heavy weight items as noted on their respective product pages. Other expedited shipping options exist for products that are eligible for free shipping if faster delivery is desired. We offer Free Shipping with Standard Ground Delivery for many of our products. Simply look for the logo to enjoy Free Shipping on selected items throughout HealthGoods.com!

Shipping Materials

We ship our products utilizing sealed air bags as our packaging material to protect your order based on our experience and analysis of packaging options. Our evaluation considered both customer and environmental issues. While no packaging material is totally environmentally benign, we feel we have chosen the best option available today. Occasionally, we may use a small amount of bio-degradable peanuts, recycled paper or left over polystyrene peanuts sent to us from inventory deliveries.

Packaging peanuts create a mess when opening packages and is a problem for disposal to the customer. Bio-degradable peanuts do not perform well to protect packages as they compress and settle easily. Packaging peanuts require substantial storage space and are inefficient to transport due to their volume.Crumpled recycled paper material will also compress and settle in a box during shipment and adds unnecessary weight to the package.

Sealed air bags as packaging material is a more environmentally sound method to ship products and has many customer benefits. The material for the air bags are shipped to us in large rolls. A machine in our warehouse inflates the material and seals it to create air bags of various sizes and firmness.

  • Air bags weigh less than other packaging materials and reduces the transportation fuel required to ship the order.
  • Air bags do not settle in the shipping carton while in transit like other packaging materials and minimizes the potential for product damage during transit. This prevents further customer and environmental impacts of sending damaged product back for replacement, disposing/repairing the damaged product and inconvenience to the customer.
  • Air bags create less waste. They can be deflated and flattened.
  • Air bags are made of recyclable material and can be a part of your recycling program