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Terms of Use

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms, you can not view website information or purchase goods and services, so please review these terms carefully. Buyer agrees to review these Terms and Conditions prior to viewing site content or purchasing anything and the viewing of content or the purchase of goods and/or services shall be deemed as acceptance of these Terms and Conditions.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Hopemaru Enterprises Inc.. The collective work includes works that are licensed to Hopemaru Enterprises Inc.. Copyright 1998 - 2009, Hopemaru Enterprises Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Hopemaru Enterprises Inc. or purchasing Hopemaru Enterprises Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Hopemaru Enterprises Inc. or to purchase Hopemaru Enterprises Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Hopemaru Enterprises Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Hopemaru Enterprises Inc. used in the site are trademarks or registered trademarks of Hopemaru Enterprises Inc.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Hopemaru Enterprises Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The sole and entire maximum liability of company, for any reason, and buyer's sole and exclusive remedy for any cause whatsoever, shall be limited to the amount paid by the customer for the particular items purchased. Hopemaru Enterprises Inc. and any of its affiliates, dealers or suppliers are not liable for any indirect, special incidental, or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. Hopemaru Enterprises Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Hopemaru Enterprises Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Information Disclaimer
Information at this site is provided for educational purposes only. Consult your Healthcare Professional regarding the applicability of any opinions or recommendations provided at this site with respect to your personal medical requirements. This site contains links to other Internet sites. Such links are not endorsements of any products or services in such sites and no information in such site has been endorsed or approved by Hopemaru Enterprises Inc.. The information  from or through this site is provided "as is", "as available", and all warranties, express or implied, are disclaimed, including, but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose. The information may contain errors, problems or other limitations. Hopemaru Enterprises Inc. and any of its affiliates, dealers or suppliers are not liable for any indirect, special incidental, or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, currentness, completeness, suitability or applicability of the information on this site, or information on a linked site, to a particular situation.

Limitation of Liability
Hopemaru Enterprises Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Hopemaru Enterprises Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Setup and Payment
Buyer represents and warrants that (i) the credit card information supplied is true, correct and complete and (ii) charges incurred by the Buyer will be honored by the Buyer's credit card company and (iii) Buyer shall pay charges incurred by Buyer at the amounts in effect at the time incurred, including all applicable taxes. Buyer shall be responsible for all charges incurred through use of Buyer's password. Buyer agrees to keep his or her password confidential and to notify Hopemaru Enterprises Inc. within 24 hours of any breach of these Terms and Conditions or unauthorized use of the password. Hopemaru Enterprises Inc. does not protect Buyer from unauthorized use of Buyer's password.

Editing, Deleting and Modification
Hopemaru Enterprises Inc. reserves the right in its sole discretion to edit or delete any information or content appearing on the Site and to remove any goods and services for sale. Upon notice published over the Service, Company may modify these Terms and Conditions or prices, and may discontinue or revise any or all aspects of the Site in its sole discretion and without prior notice. Modification of these Terms and Conditions will be deemed effective upon publication on the Site with respect to transactions occurring after said date.

Right to Refuse
Hopemaru Enterprises Inc. reserves the right in its sole discretion to refuse the sale of goods and/or services at any time. Sale of any goods or services is subject to availability.

Return Policy

Our "No Problem" Return Policy allows the customer to return items for any reason within thirty (30) days of receiving their order with the exception of opened bedding items including mattresses, mattress toppers/pads, sheets and pillows due to State laws. Unopened, unused bedding items may be returned within 30 days of delivery.

Refund or exchange credit does not include shipping charges both ways. Customers are responsible for shipping charges both ways on returned merchandise and for shipping new, exchanged products. Customers returning an item may be subject to a manufacturer's restocking fee, if the item was shipped direct from the manufacturer. Restocking fees vary by manufacturer. If original merchandise was damaged in shipping, please call us at (888) 666-0862, or use our contact form at Customer Service, immediately and we will notify the shipping company. Save the merchandise and packaging for inspection.

If you need to return the merchandise to HealthGoods for a refund or exchange please contact customer service at (888) 666-0862 to receive an RMA number and shipping instructions for your return. In your return box please enclose a copy of the RMA, along with the original packaging and all of the product contents. Note: failure to include all of the product's original contents, including manuals and accessories, can affect your refund or credit.

Credits and Refunds

We will issue a credit or refund within five (5) business days from receipt of your returned merchandise. If payment for the returned products were made by a credit card, then the credit will be applied back to the same credit card. If the product was purchased with a check or money order, then we will issue a refund check to you.

Please contact Customer Service should you have any questions about your return prior to sending merchandise.

Use of Buyer Information
Your information, and the order recipient's information, is used to process the order, send order notifications, confirm delivery, provide customer support, supply services, and communicate effectively. Hopemaru Enterprises Inc. never sells or rents your personal contact information to any outside source. Hopemaru Enterprises Inc. reserves the right, and Buyer authorizes Hopemaru Enterprises Inc., to the use and assignment of all information regarding Buyer’s use of the Site and all information provided by Buyer, subject to our Privacy Policy. See Privacy Policy for more details.

Typographical Errors
In the event that a Hopemaru Enterprises Inc. product is mistakenly listed at an incorrect price, Hopemaru Enterprises Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Hopemaru Enterprises Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Hopemaru Enterprises Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Hopemaru Enterprises Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimers, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Hopemaru Enterprises Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Hopemaru Enterprises Inc..

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the State of New Hampshire, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Hopemaru Enterprises Inc. products) shall be in the state or federal courts located in the State of New Hampshire, USA. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Hopemaru Enterprises Inc. products) must be commenced within six (6) months after the claim or cause of action arises or be forever waived and barred. Hopemaru Enterprises Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Hopemaru Enterprises Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you. Should any part of these Terms and Conditions be held invalid or unenforceable, that portion shall be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Site or Hopemaru Enterprises Inc. is in conflict or inconsistent with these Terms and Conditions, these Terms and Conditions shall take precedence.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Hopemaru Enterprises Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Hopemaru Enterprises Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Hopemaru Enterprises Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Hopemaru Enterprises Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Hopemaru Enterprises Inc. in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Hopemaru Enterprises Inc., its officers, affiliates, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Hopemaru Enterprises Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Hopemaru Enterprises Inc., Hopemaru Enterprises Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Hopemaru Enterprises Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Hopemaru Enterprises Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).